Richard Mille V2 Split Seconds Chronograph White Gold 48mm RM 004

Insured Overnight Domestic Shipping:

We're happy to offer overnight air shipping with full insurance on all domestic orders.

Special Order Shipping:

While most watches on our website are in stock and ready to ship, some may be classified as "Special Order." These items typically require 2-5 business days to ship from the time you place your order.

Pre-Shipment Inspection:

Each watch undergoes a meticulous inspection process before it leaves our facilities. We ensure the watch matches the online description, verify the box and paperwork are included, and perform a multi-point inspection using state-of-the-art equipment. This includes checking cosmetic condition, timekeeping accuracy, and water resistance (if applicable).

Secure Packaging and Delivery:

Your watch will be securely packaged and shipped via FedEx. A signature is required upon delivery for added security.

Fully Insured Shipments:

All Watch Boss of Boca shipments are fully insured, giving you peace of mind throughout the shipping process.

Sales Tax:

We are required by law to collect sales tax on shipping and handling fees for orders shipped to specific states, in accordance with local regulations.

At Watch Boss of Boca, we stand behind the quality of our timepieces. We offer a comprehensive 12-month limited warranty on all watches purchased from us, covering manufacturer defects only.

What's Covered:

• Repairs or replacements due to manufacturer defects within 12 months of purchase.

What's Not Covered:

• Normal wear and tear
• External damage to the watch (case, crystal, bracelet, bezel, straps, etc.)
• Defects caused by misuse, improper use, or accidents
• Water damage unless proven to be a manufacturing defect
• Loss of precious or semi-precious stones
• Modifications or repairs performed by unauthorized third parties
• Damage exceeding the manufacturer's water resistance rating
• Shipping costs to Watch Boss of Boca

How to Make a Warranty Claim:

To initiate a warranty claim, please contact us by email at thewatchbossofboca@gmail.com or phone at 561-901-3044 within the warranty period. We will provide you with instructions on how to securely ship your watch for evaluation.

Additional Information:

Our warranty policy is in accordance with the manufacturer's warranty. Please refer to the included warranty card or manufacturer's website for specific details regarding their coverage.

Our Commitment:

We are committed to providing exceptional customer service. Should you experience any issues with your watch, please don't hesitate to contact us.