At Watch Boss of Boca, we stand behind the quality of our timepieces. We offer a comprehensive 12-month limited warranty on all watches purchased from us, covering manufacturer defects only.
What's Covered:
- Repairs or replacements due to manufacturer defects within 12 months of purchase.
What's Not Covered:
- Normal wear and tear
- External damage to the watch (case, crystal, bracelet, bezel, straps, etc.)
- Defects caused by misuse, improper use, or accidents
- Water damage unless proven to be a manufacturing defect
- Loss of precious or semi-precious stones
- Modifications or repairs performed by unauthorized third parties
- Damage exceeding the manufacturer's water resistance rating
- Shipping costs to Watch Boss of Boca
How to Make a Warranty Claim:
To initiate a warranty claim, please contact us by email at thewatchbossofboca@gmail.com or phone at 561-901-3044 within the warranty period. We will provide you with instructions on how to securely ship your watch for evaluation.
Additional Information:
Our warranty policy is in accordance with the manufacturer's warranty. Please refer to the included warranty card or manufacturer's website for specific details regarding their coverage.
Our Commitment:
We are committed to providing exceptional customer service. Should you experience any issues with your watch, please don't hesitate to contact us.